💬 Frequently Asked Questions

Got Questions? We’ve Got Answers

Everything you need to know about our fresh eggless baking, nationwide courier shipping, and ingredients.

Are SheBakes cookies eggless and vegetarian?

Yes, every cookie we bake is 100% eggless and pure vegetarian, made fresh in small batches with premium ingredients.

What allergens are in your cookies?

Most of our cookies contain gluten and milk; a few (like our Nutella Ferrero Bomb) also contain tree nuts. Each product page lists its exact allergens. Please check before ordering if you have a food allergy.

Where do you deliver?

We deliver pan-India via trusted courier partners. Enter your PIN code at checkout, or use our delivery cost checker on the Locations page, to see the exact charge for your address.

How much does delivery cost?

Delivery charges are calculated automatically based on your PIN code and order size at checkout. Larger orders may qualify for reduced or free shipping.

What are your order hours?

We take orders from 11:00 AM to 12:00 AM (midnight), daily. Orders placed within this window are confirmed by our team shortly after.

How should I store my cookies, and how long do they last?

Store cookies in an airtight container. They stay fresh for up to 5 days at room temperature, or up to 30 days if refrigerated.

What if my order arrives damaged?

Message us on WhatsApp with a photo as soon as you receive your order and we'll sort it out for you right away.

How do I get in touch?

The fastest way is WhatsApp by tapping the WhatsApp link on any page. You can also email us; both are on our Contact details in the footer.

Didn't find what you're looking for?

Our bakery team is active on WhatsApp every day from 11:00 AM to 12:00 Midnight to answer allergen, custom box, or delivery questions.